Returns & Exchanges

What is my HISY warranty?

HISY provides a limited 1 year warranty. If the device is defective we will replace it. Damages incurred as a result of use are not covered under the limited warranty. Warranty voids if you tamper with the battery.

What is your return / refund policy?

In the case of a defective device, we will gladly exchange your HISY for a new one within 14 days of the delivery date.

*Please note, HISYs are only compatible with Apple Products. Returns not accepted in the case of compatibility issues.

*HISY *NEW* are compatible with both Android and Apple devices.

For any further questions, please contact us at: